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Medusa

Connect Medusa to Billy Grace for insight in new & returning customers and a total overview of e-commerce metrics.

Daan Marees avatar
Written by Daan Marees
Updated over a week ago

Introduction to Medusa

This guide will walk you through connecting your Medusa store to Billy Grace. By connecting your Medusa store to Billy Grace, you will get insights into extra metrics like:

  • New Customers

  • Returning Customers

  • New Customer Revenue

  • Returning Customer Revenue

  • Customer Lifetime metrics

Accessing the total number of orders also increases tracking accuracy and other benefits.

Connect Medusa

Navigate to Settings > Integrations and search for the E-commerce & CRM integration.

Click: "Authorize E-commerce or CRM Platform"

Select "Medusa"

You will have to provide the username and password of a user (this can be an existing user or a new dedicated user for the integration). Other parameters are:

  • Base URL -> This is the primary "backend URL" of your Medusa instance. Medusa also refers to this as the MEDUSA_URL. An example of the medusa URL is often: https://medusa.{client-name}.com

  • Username -> The username of an existing or dedicated user

  • Password -> The password for the same user

Purchase events

Billy Grace will automatically match incoming purchase events with orders from Medusa. We do this on: display_id or order_id, both are supported as transaction_id in the purchase event.


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