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Getting started - onboarding
Getting started - onboarding

In this article, you will find everything you need to get started with Billy Grace.

Tim Schouten avatar
Written by Tim Schouten
Updated over 5 months ago

Welcome to Billy Grace!

A warm welcome to Billy Grace, your AI Digital Partner. On behalf of the founders Tjadi, Mitch and Robin, we would like to thank you for starting with Billy Grace.

This document contains everything you need to get started with Billy Grace. Below you will find the 5 steps to successfully install Billy Grace.

1. Create an account

In order to create an account, you first need to select a plan on the Billy Grace website.

Select a plan and fill out the registration form.

Authorize the monthly payment and you are ready to go!

When your account is created, and you log in for the first time, you will find yourself on the dashboard page (see screenshot below). On this page, you will see an overview of the key metrics of your business. You will probably return here once a day for insights and to track the overall marketing performance.

Important: We expect you to have the same currency across marketing channels. If not, please contact us.

The navigation bar on the left (#1 on the screenshot below) is used to toggle between features in the app.

2. Setting up your Billy Grace account (to do list)

    • Connect your Google, Meta, Pinterest, TikTok or Bing accounts to Billy Grace.

    • Install the BG Pixel to receive your data in the dashboard.

    • Configure Custom Events you want Billy Grace to measure and optimize.

    • Use UTM’s (tracking parameters) to track the origin of website visitors.

    • Set up Optimizations to automate part of your daily budget allocation tasks.

Okay, let’s begin with the set up of your Billy Grace account.

2. Connect marketing channels

Navigate to settings - Authorizations on the Billy Grace platform.

Click the authorization button per channel and follow the required steps. The authorization is successful when a success message in green appears on top of the screen. After the successful authorization, you can choose between the channel accounts you have access to. You can open the list by clicking on the edit button.

Authorization - Google Ads

Authorization - Shopify

Only available for Shopify webshops

Fill in the Shopify URL and click on the Authorize button. You can find your Shopify URL in Shopify - Settings

Authorization - Meta

By Clicking on the Facebook button, you will be re-directed to the Facebook login page. Or you will see a list of accounts that you have access to.

Important: Meta requires a re-authentication every two months. Two weeks prior to the end date of the access token, you will receive an in-app notification to re-authenticate.

Authorization - Bing Ads

By clicking on the authorization button, you will be redirected to Microsoft Ads. Login with the right ad account and complete the steps.

Authorization - LinkedIn

Clicking on the authenticate button will launch a pop up from Linkedin in which you need to approve the connection between Billy Grace and your Linkedin Ads account.

Authorization - TikTok

By clicking on the TikTok button, you will be re-directed to TikTok. Showing the selected account and the access that you will give to Billy Grace. It is best to leave everything checked. Click confirm to finish the process.

Authorization - Pinterest

By clicking on the Pinterest button, you will be re-directed to Pinterest and see the message below. Click Give Access to finish the authorization with Pinterest.

After the authorization, you can select the correct id's per channel by clicking on the edit button next to each field.

Billy Grace synchronizes every night and right after authorizing one of the channels. Depending on the size of data, the first data will be imported in the upcoming hours. In the meantime, you can install the Billy Pixel and set up the required UTM-structure to track conversions of your marketing campaigns.

3. Install the Billy Grace Pixel

In order for Billy Grace to start collecting data, you need to install the Billy Grace Pixel. A Pixel is a small snippet of code, either HTML or JavaScript. This Pixel is used to gather information about website visitors and track their activity. Without the Pixel, Billy Grace can’t receive data and will not work properly. Read the installation guide for a step by step how-to or watch the video's below. The installation is easy and will only take 30 minutes.

How to install the Pixel in a Shopify store or with Google Tag Manager

  1. Installation Guide Shopify

2. Installation Guide Google Tag Manager

4. Configure Custom Events

Custom events are your website events that you want to measure and optimize on with Billy Grace. Custom events could be something like: add_to_cart, begin_checkout, purchase or something similar. The configuration of custom events with Google Tag Manager is used in Billy Grace for the measurement and optimization possibility of your events. As an example: if you would like to optimize your revenue then you’ll need a custom event that measures your revenue.

How to configure your own Custom events?

  1. If you installed the Billy Grace Pixel directly in Shopify you do not have to configure any custom events;

  2. If you installed the Billy Grace Pixel in Google Tag Manager you’ll need to follow these steps:

Important: Clients that installed the Pixel directly in Shopify do not have to configure Custom Events because our Pixel will automatically extract your Shopify events to Billy Grace. This automation is not possible with Google Tag Manager and therefore you need to manually configure your events.

5. Add UTM's to all running marketing campaigns

A UTM (urchin tracking module) is used to track the origin of website visitors. You can add UTM’s behind all links that refer to your website to track the origin. The UTM consists of the following parameters:

  • Source: the “source” parameter is used to track the source of your traffic. For example, a website name, search engine or a social network;

  • Medium: the “medium” parameter is used to identify the medium used to share the link. For example, a medium is social, cpc, ppc, email, etc.;

  • Campaign: the “campaign” parameter is used to identify a campaign or promotion tied to your link. For example 2022January-productname or Performance Max campaign (bestsellers);

  • Term (optional): the “term” parameter is used for paid search campaigns to track relevant keywords. For example, buy shoes, black tracksuit, t-shirt, etc.;

  • Content (optional): the “content” parameter is used to track different types of ads that link to the same landing page. For example, three advertisements in three different campaigns that have the same landing page link attached.

Important: by adding the right UTM’s to the profile tab, Billy Grace knows exactly on which ad the client clicked before arriving at your website.

For the full explanation of UTM’s per channel, read this article. When you are done adding UTM's to all active campaigns, you can set up your first Optimization in Billy Grace.

Minimum required parameters per Channel

In order for the Billy Pixel to accurately attribute clicks across channels, the following parameters are mandatory.

Meta

&bg_source=fb&bg_source_id={{ad.id}}

Google

{lpurl}?bg_source=ga&bg_campaign={campaignid}&bg_kw={targetid}&bg_source_id={creative}

Keep in mind that bg_campaign={campaignid} is required for the correct tracking of Performance Max campaigns.

Pinterest

&bg_source=pt&bg_source_id={adid}

TikTok

&bg_source=tt&bg_source_id=__CID__

Bing

&bg_source=bi&bg_source_id={adId}

LinkedIn

LinkedIn doesn't support dynamic UTM's. This means that campaignid and creative_id have to be manually replaced with the proper values when setting up a campaign in the LinkedIn ad manager.

&bg_source=li&bg_campaign=campaignid&bg_source_id=creative_id

6. Settings

Navigate to your General Settings under 'Management' to update your Reporting Timezone and Currency:

Under your Pixel Settings you can filter IP addresses in order to exclude test purchases and your own website visits:

7. Campaign filtering

Under the Metric tab in the General Settings you are also able to filter campaigns. You might want to exclude certain campaigns from the platform, for example an ad where you are promoting a new job description.

You can exclude these campaigns as follows:

Please note to exclude you need to select 'Doesn't Contain'

Want to know more about our platform? Visit the helpdesk for your next step to success.

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