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Frequently asked questions (FAQ)

Answers to the frequently asked questions.

Tim Schouten avatar
Written by Tim Schouten
Updated over a year ago

Who is Billy Grace?

Billy Grace is the marketing optimization software that will help you grow your business. Billy Grace automates budget distribution, cleans up your data and shows valuable insights. This saves you time and money. Billy Grace brings the creativity back to marketing, so you can focus on building your brand.

Who uses Billy Grace?

Large companies and advertisers who want to equip their internal marketing team with a budget automation tool. Giving them the ability to scale their productivity and real insights in the results of all marketing efforts.

Small to medium-sized businesses looking to automate their cross-channel budget distribution and looking for insight in their marketing efforts.

Marketing agencies who want to increase their productivity, ease the process of managing multiple clients and ad accounts and gain insight in the overall performance of all clients.

Freelancers, or small agency owners who need to manage a lot of ad accounts and want a smart software solution to help them.

How do I get access to Billy Grace?

To ensure all clients follow the onboarding process, access to Billy Grace can only be granted by the Billy Grace team. Eager to use Billy Grace? Get in touch via hello@billygrace.com.

How do I get the best results from Billy Grace?

The bigger the budget, the more value and ROI you can gain from Billy Grace. But Billy Grace can be valuable from $5000 ad spend per month.

Read here how to successfully implement Billy Grace to get more results from your marketing efforts. Get in touch with your Customer Success Manager for advice and insights of your data.

How long before my data is available in Billy Grace?

Billy Grace synchronizes every night. If you authorized your marketing channels today, then your data will be available in a couple of hours. (depending on the data set)

What if I have multiple Shopify stores?

Please get in touch with our team if you have more than one Shopify store for your business. You can get in contact via hello@billygrace.com.

Is technical knowledge required to install or use Billy Grace?

For the configuration of Billy Grace, it is preferred to have knowledge of tag management software like Google Tag Management. Every new client will walk through the onboarding process to learn about the ins and outs of the platform. Visit our helpdesk for help and advice from the Billy Grace team.

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